At Mavis Helper, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our errand services.
1. Information We Collect
We may collect the following types of personal information:
- Name, email address, phone number, and home or delivery address
- Service preferences and scheduling details
- Payment information (only if required for certain services and processed through secure third-party platforms)
2. How We Use Your Information
We use your information to:
- Provide and manage our errand services
- Communicate with you about your requests
- Improve our services and customer experience
- Send service-related updates or occasional promotions (only with your consent)
3. Information Sharing
We do not sell or rent your personal data. Your information may only be shared with trusted third-party partners involved in delivering your requested services (e.g., delivery platforms), and only as necessary.
4. Data Security
We implement appropriate technical and organizational measures to protect your information from unauthorized access, loss, misuse, or disclosure.
5. Your Rights and Choices
You have the right to:
- Access or update your personal information
- Request deletion of your data
- Opt out of promotional communications at any time
To opt out, please email us at [email protected] with the subject line “Opt-Out Request”. We will process your request within 5 business days.
6. Changes to This Policy
We may update this Privacy Policy periodically.
If you have any questions or concerns regarding this policy, feel free to contact us at [email protected].
Thank you for trusting Mavis Helper.